Manual ASMS – Multi Stakeholder Social Audit

June 3, 2013

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Developing Evidence-based Society’s Voice

Social audit is a society monitoring tool for government performance that is developed in the Strengthening Integrity and Accountability Program – 2 (SIAP-2) that is run by PATTIRO and funded by the USAID (United States Agency for International Development). The idea for social audit originally came from a research that was conducted by the program team and continued into policy making.

Social audit method that is being developed and used by PATTIRO is different with the social audit that has existed previously. If so far social audit seems to look for findings for defensive argument and advocacy for one side, social audit that is being used by PATTIRO is developed with different perspectives and methods. For PATTIRO, findings from social audit will be used to encourage stakeholders to improve public service, either in its implementation, system, or mechanism.

It is expected if the same program is continued, program implementation will be better. This is because PATTIRO’s social audit will also identify or formulate solution and recommendation for system improvement, either in the form of policy making on national level or implementation mechanism on the local level.

Table of Contents
Foreword   iii
Introduction for Multi-Stakeholder Social Audit Manual   vii
List of Acronyms   xiii
Chapter I. Introduction   1
- Critics of Government Social Assistance Program   2
- Monitoring System
Government Social Assistance Program   5
- Social Audit in General   7
- Module Purpose   10
- Expected Results   11
- Social Assistance Program in Indonesia   11
- Government Social Assistance   13
- Integrity and Accountability   13
- Instrument Implementation
Multi-Stakeholder Social Audit (MSSA)   15
- Results from Audit Implementation Test   16
- After Testing Follow-Up   19

Chapter 2. Multi-Stakeholder Social Audit Instrument   21
- Work Principle   22
- Scope/Limit   23
- Framework   24
- Integrity Gap Analysis   25
- Accountability and Integrity Monitoring Framework   27
- Chain-score Analysis   29
- Accountability and Integrity Framework   33
- Score Component   33
- Related Score Component   33
- Facilitation Process   40
- Single and Multi-site Social Audit   44
- Analysis Tools   45

Chapter 3. Tools Manual
Multi-Stakeholder Social Audit (MSSA)   47
- Part 1: Forum Facilitation Part   49
Preparation Phase   49
Initiate Multi-Stakeholder Social Audit Facilitation   55
Contextualization   56
- Part 2: Data Processing Phase   68
- MSSA Data Score Processing   68
- Score Interpretation   71
- Score Descriptive Analysis   74

Closing   77
Bibliography   81
Index   84
About the Writer   87

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