Summary The book responds to a two-sided gap: the public does not yet fully understand what its rights are or how to claim them, while public service providers, for their part, have not fully grasped their role in delivering quality service. Main contents of the book: A basic explanation of what public services are, what […]
A Complaint Mechanism to Make Public Services More Pro-Poor Read More »
The elaboration of the concept of inclusive development according to the International Disability and Development Consortium (IDDC) is a process to ensure that all marginalized groups can be involved in the development process. The concept seeks to give the right to marginalized groups or people in the development process. In other words, inclusive development seeks
Village underdevelopment is considered a major contributor to Indonesia’s high levels of inequality. Law No.6 / 2014 (‘Village Law’) on villages’ governance and finance is regarded as the most progressive policy in the history of local governance in Indonesia, and has great potential for rural development. This study investigates the implementation of the Village Law,
Indonesia’s Village Law: enabler or constraint for more accountable governance? Read More »
Law No. 30 of 2014 on Government Administration (State Gazette of 2014 Number 292) is one of the laws supporting bureaucratic reform and good governance. This law provides the legal basis for governance, maintains the relationship between government officials and citizens, and creates improved, transparent and efficient bureaucracy. Thus, this Law is not only a
Law Annotation Book No. 30 of 2014 on Government Administration Read More »
Program Peduli Pilar Difabel has encouraged positive changes for the people with disabilities, both as individuals and groups. As individuals, people with disabilities have benefited the increase in their capacities and social acceptances. As a group, they form a community of activists with disabilities and actively advocate enterprising local government policy. PATTIRO as program implementor
By: Dini Inayati, Director of PATTIRO Semarang Supervision of public services carried out by the community is contained in the Public Services Law Number 25 of 2009 article 35. One way that the public can monitor the public services provided is to complain if the services provided are not as they should be. Unfortunately, the
Policy Briefs | Limited space for BPJS participants to talk Read More »
