Implementing a Community-Based Complaint Mechanism for Public Services
Starting in November 2005, the Center for Regional Information and Studies (PATTIRO) implemented the program “Developing a Community-Based Complaint Mechanism for Public Services.” The program was carried out in three cities on the island of Java: Tangerang City in Banten Province, Semarang City in Central Java Province, and Malang City in East Java Province. Two […]
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