Annotation is a record made to explain, comment on, or criticize laws or regulations, as well as to reveal the facts of how certain laws established by the Parliament and the government and other related parties, as well as the facts of how to prope
This book was written in order to provide the community with an understanding of a public service delivery complaint mechanism based on community participation. It draws on Law No. 25, 2009, which provides greater room for the community to participat
Authors:
Fitria Muslih
Rohidin Sudarno
Abdul Waidl
Alif Basuki
Cristian Markus
This module was written to support budgetary advocacy training activities that are undertaken by CSOs in five provinces and 20 districts that constitute the AIPD p
This module was compiled as a guide or reference for parties that carry out training for the strengthening of citizens’ capacity to access information from public bodies. Citizens will be capable of obtaining the information that they need and in o
The Citizen Report Card (CRC) is one method of representing the voice of the people as receivers of public services. The report card is a tool that allows for the compiling of public service user ratings and dissemination of that information back to
