Manual ASMS ‚Äď Multi Stakeholder Social Audit

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Developing Evidence-based Society’s Voice

Social audit is a society monitoring tool for government performance that is developed in the Strengthening Integrity and Accountability Program ‚Äď 2 (SIAP-2) that is run by PATTIRO and funded by the USAID (United States Agency for International Development). The idea for social audit originally came from a research that was conducted by the program team and continued into policy making.

Social audit method that is being developed and used by PATTIRO is different with the social audit that has existed previously. If so far social audit seems to look for findings for defensive argument and advocacy for one side, social audit that is being used by PATTIRO is developed with different perspectives and methods. For PATTIRO, findings from social audit will be used to encourage stakeholders to improve public service, either in its implementation, system, or mechanism.

It is expected if the same program is continued, program implementation will be better. This is because PATTIRO’s social audit will also identify or formulate solution and recommendation for system improvement, either in the form of policy making on national level or implementation mechanism on the local level.

Table of Contents
Foreword   iii
Introduction for Multi-Stakeholder Social Audit Manual   vii
List of Acronyms   xiii
Chapter I. Introduction   1
РCritics of Government Social Assistance Program   2
– Monitoring System
Government Social Assistance Program   5
РSocial Audit in General   7
РModule Purpose   10
РExpected Results   11
РSocial Assistance Program in Indonesia   11
РGovernment Social Assistance   13
РIntegrity and Accountability   13
– Instrument Implementation
Multi-Stakeholder Social Audit (MSSA)   15
РResults from Audit Implementation Test   16
РAfter Testing Follow-Up   19

Chapter 2. Multi-Stakeholder Social Audit Instrument   21
РWork Principle   22
РScope/Limit   23
РFramework   24
РIntegrity Gap Analysis   25
РAccountability and Integrity Monitoring Framework   27
РChain-score Analysis   29
РAccountability and Integrity Framework   33
РScore Component   33
РRelated Score Component   33
РFacilitation Process   40
РSingle and Multi-site Social Audit   44
РAnalysis Tools   45

Chapter 3. Tools Manual
Multi-Stakeholder Social Audit (MSSA)   47
РPart 1: Forum Facilitation Part   49
Preparation Phase   49
Initiate Multi-Stakeholder Social Audit Facilitation   55
Contextualization   56
РPart 2: Data Processing Phase   68
РMSSA Data Score Processing   68
РScore Interpretation   71
РScore Descriptive Analysis   74

Closing   77
Bibliography   81
Index   84
About the Writer   87