Striving to increase the capacity of the network of civil society organizations in their working areas, especially in influencing the formulation of budgeting policies to improve basic services such as in the education, health and infrastructure sectors, with the support of the Australia Indonesia Partnership for Decentralization/The Australia Indonesia Partnership for Decentralization (AIPD), PATTIRO runs a Support Program for Civil Society Organizations. In this program, PATTIRO provides assistance to a network of civil society organizations in conducting community assessment surveys on the implementation of basic services. This assessment was carried out using the Citizen Report Card (CRC) instrument.
A community assessment survey conducted in East Flores Regency, East Nusa Tenggara showed that the basic services provided to the local community were still poor. Related to this, PATTIRO also prepared several recommendations for service improvement. First, district governments need to improve their communication with the community and increase personnel capacity, as well as make regional planning and budgeting more effective. Second, the district government needs to increase supervision of the performance of its personnel in providing basic services and build a system for handling citizen complaints. Third, district governments need to encourage village government initiatives to improve existing infrastructure in their areas, especially roads and clean water supply.
To read in full the results of the community assessment survey of basic services in East Flores Regency, East Nusa Tenggara, please download the survey report carried out using the CRC instrument by clicking the link below.
