PATTIRO asked the Ombudsman of the Republic of Indonesia (ORI) to immediately implement a national complaint handling system that is integrated with social accountability. A social accountability approach can be used to handle problems that can be resolved in the service unit. So not all complaints must be resolved by ORI. On the other hand, […]
by: Widiyarti, ST. MT. The Center of Information and Regional Studies (PATTIRO) with partners, the Water Integrity Network (WIN), the international centre for water management services (CEWAS), and PDAM Kota Malang conducted a workshop with the theme of Integrity Management Implementation in the Local Water Tap Company or Perusahaan Daerah Air Minum (PDAM) in Malang
Workshop of Integrity Management Toolbox for PDAM Kota Malang Read More »
Citizen Group of Kuripan Village West Lombok NTB will cast a letter of objection to the local Director of PDAM. It will be done because previous requests for information didn’t get any desired responses. On July 15, 2013 the citizen were represented by Mutiah and Desi Wirasanti filed a request for information relating to the
Communities, NGOs and PDAM Makassar City Launches the Makassar WATER SMS System to Improve Clean Water Services Makassar, April 30 – Environmental experts and the media in Makassar say there is an increase in pollution levels and water scarcity, especially for the urban poor. The Makassar AIR SMS system was launched as an information system
Press Release: Launching of Water Sms System Makassar Read More »
