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Achievements in Encouraging Multi Stakeholder Forums in Papua

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PATTIRO together with development partners in Papua who are members of the Judicial Approach in Papua Area (JAiPA) Program, namely the Independent Consultation Foundation for People’s Empowerment (KIPRa), the Limited Association for the Study and Empowerment of Papuan Indigenous Peoples (Pt PPMA), and the Wasur Lestari Papua Foundation (YWLP ) encouraging forest-friendly policies in Papua […]

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Improve Analysis Skills to Watch the Regional Budget

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The fulfilment of citizens’ rights should be able to reach all Indonesian people. Local governments have the authority to plan and implement the development agenda at the local level with adequate budget support. To ensure transparency and accountability in the use of the budget, public need to participate in overseeing the planning and implementation of

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Grievance Channel to Improve Public Service Certainty

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People have the right to get guarantees for quality public services, non-discriminatory, and in accordance with applicable standards. Certainty in public services will further increase public trust in the government. This was raised at the LAPOR! Goes to Campus Online, Pandeglang Regency, organized by PATTIRO in collaboration with the Ministry of Administrative and Bureaucratic Reform

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The Role of Youth in Improving the Quality of Public Services in Indonesia

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Young people must be “mischievous” in criticizing the development of public services in Indonesia. This was raised in the remarks delivered by Bambang Kurniawan, Vice Chancellor I of the University of Yuppentek Indonesia, at the Tangerang City Goes to Campus (Online) Report. “Complaints from the public, including youth, contribute to the development of public services,”

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Policy Brief | Encouraging the Acceleration of 2021 APBD Preparation in the Midst of a Pandemic and Regulatory Transition

Policy Brief, Publication / By

The preparation of the Regional Revenue and Expenditure Budget (APBD) for the 2021 fiscal year is somewhat different from the previous years. In 2020, the APBD preparation process was faced with the COVID-19 pandemic situation, which began to affect Indonesia in early March. This pandemic prompted the government to adjust its budget policy through the

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PATTIRO Trains Local Governments in Management of Public Service Complaints

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The enactment of Law No. 25 of 2009 concerning Public Services is one form of the government’s commitment in improving the quality of public service delivery. This commitment was further strengthened by the establishment of the National Public Service Complaints Management System (SP4N) through the application of the People’s Online Aspirations and Complaints Service (LAPOR!),

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To Support Inclusive Development, PATTIRO Launches Two Study Books on Disabilities

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Jakarta, July 2018. Development with an inclusive approach is development that ensures that all marginalized and excluded groups of society are involved in it, including people with disabilities. In order to support inclusive development, PATTIRO launched two study books on disabilities, namely studies on disability data collection and innovation study and good practices for disability-friendly public services.

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Public Service for Persons with Disabilities (A Review of Good Practices and Innovation from Partners of the Peduli Pilar Disabilitas Phase 1 Program (2015-2016) in Five Provinces in the Public Service Sector)

Book, Lesson Learn, Publication / By

The elaboration of the concept of inclusive development according to the International Disability and Development Consortium (IDDC) is a process to ensure that all marginalized groups can be involved in the development process. The concept seeks to give the right to marginalized groups or people in the development process. In other words, inclusive development seeks

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Urgent, Establishment of Functional Position of Public Service Complaints Manager

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The establishment of the functional position of public service complaints managers is felt to be urgent. This is because in general the management of public service complaints on government institutions, both at the central and regional levels, is still not conducted professionally. So far, activities related to complaints management are done only as an additional

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Law Annotation Book No. 30 of 2014 on Government Administration

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Law No. 30 of 2014 on Government Administration (State Gazette of 2014 Number 292) is one of the laws supporting bureaucratic reform and good governance. This law provides the legal basis for governance, maintains the relationship between government officials and citizens, and creates improved, transparent and efficient bureaucracy. Thus, this Law is not only a

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