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Multi Stakeholder Discussion on Persons with Disabilities Mainstreaming: The Role of the Government and Civil Society in Realizing Social Inclusion Has Not Been Optimal Yet

Even though the Indonesian Government has ratified the Convention on the Rights of Persons with Disabilities Law since 2011, until now, the implementation of this regulation is still far from what we have expected all this time. As in Sorong District, West Papua, there are still many rights of the disabilities the government has not […]

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The number of registrants is minimal, the ORI committee must extend the registration time

On February 17, 2016, The current term of office of members or commissioners of the Ombudsman of the Republic of Indonesia will end. Based on Law Number 37 of 2008 concerning the Ombudsman of the Republic of Indonesia, members of the Indonesian Ombudsman will be selected through ten stages with a total time of 189

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Results of Community Assessment Survey of Basic Services in Merauke District

PATTIRO with the support of the Australia Indonesia Partnership for Decentralization/The Australia Indonesia Partnership for Decentralization (AIPD) provides assistance to a network of civil society organizations in conducting assessment surveys on the implementation of basic services using the Community Report Card instrument/ Citizen Report Card (CRC). This survey was conducted to get an overview of

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Results of Community Assessment Survey of Basic Services in Manokwari District

To get an overview of citizens’ assessments of the public services they receive, especially in the fields of education, health and infrastructure, with the support of the Australia Indonesia Partnership for Decentralization/The Australia Indonesia Partnership for Decentralization (AIPD), PATTIRO provides assistance to a network of civil society organizations in conducting community assessment surveys on the implementation

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Results of Community Assessment Survey of Basic Services in Malang City

With support from the Australia Indonesia Partnership for Decentralization/The Australia Indonesia Partnership for Decentralization (AIPD), PATTIRO runs a Support Program for Civil Society Organizations. In this program, PATTIRO provides assistance to a network of civil society organizations in conducting community assessment surveys on the implementation of basic services using the Citizen Report Card (CRC) instrument. This

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Results of Community Assessment Survey of Basic Services in West Lombok Regency

Striving to increase the capacity of the network of civil society organizations in their working areas, especially in influencing the formulation of budgeting policies to improve basic services such as in the education, health and infrastructure sectors, with the support of the Australia Indonesia Partnership for Decentralization/The Australia Indonesia Partnership for Decentralization (AIPD), PATTIRO runs a

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Results of Community Assessment Survey of Basic Services in East Flores Regency

Striving to increase the capacity of the network of civil society organizations in their working areas, especially in influencing the formulation of budgeting policies to improve basic services such as in the education, health and infrastructure sectors, with the support of the Australia Indonesia Partnership for Decentralization/The Australia Indonesia Partnership for Decentralization (AIPD), PATTIRO runs

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PATTIRO: ORI Needs to Integrate the National Complaints Mechanism with Social Accountability

PATTIRO asked the Ombudsman of the Republic of Indonesia (ORI) to immediately implement a national complaint handling system that is integrated with social accountability. A social accountability approach can be used to handle problems that can be resolved in the service unit. So not all complaints must be resolved by ORI. On the other hand,

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PATTIRO Learning Series: Openness of Public Information in Indonesia

by: Ahmad Rofik (Program Development Unit) Openness of Public Information in Indonesia Implementation of Law no. 14 of 2008 concerning Public Information Openness (KIP) has been in place for four years. The average achievement of basic compliance for the formation of Information and Documentation Management Officers (PPID) has only reached 48.27%.[1] This low achievement is

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A Complaint Mechanism for Public Service Delivery Based in Community Participation

This book was written to provide understanding to the public about the public service complaints mechanism based on community participation. Law Number 25 of 2009 provides more space for the public to participate in public service delivery. This space is no longer just what can be done at each stage of planning, implementation and evaluation

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The Beginning of Social Accountability Supports Improvement in Public Service Delivery

In the fourth week of January 2014, The Ministry for Administrative and Bureaucratic Reform (KemenPAN-RB) disclosed that there are still 449 district/city governments whose public service accountability performance is below the category of good. The Deputy Assistant of the Evaluation System of Bureaucratic Reform, Administrative Accountability and KemenPAN-RB Supervision, Gatot Sugiarto revealed that in this

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Press Release | Encouraging Improvement of Public Services PATTIRO: In order for Discretion to Be Exercisable, Social Accountability of Public Services Must Work

Discretionary action (freedom to make decisions) is often required in the practice of administering public services. Discretion needs to be exercised, bearing in mind that the scope of regulation can never cover in a comprehensive and detailed manner all matters relating to developments and situations, timing, needs and demands of public service delivery. Discretionary innovations

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